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Accessibility statement

accro's commitment to making the accro-grandest.fr website accessible to everyone.

For accro, accessibility is not optional. A website about creativity, innovation and the region must be usable by everyone, whatever their disability, their equipment or the way they browse.

Our commitment

We want everyone interested in the cultural and creative industries in Grand Est to be able to access our content: discover our activities, browse grants and funding, explore award-winning projects, apply or become a member. It is a matter of equality, and it is also true to what we stand for: an open creative economy that excludes no one.

This website falls within the scope of Article 47 of French Law no. 2005-102 of 11 February 2005 on equal rights and opportunities, participation and citizenship of people with disabilities, and takes as its reference the French General Accessibility Improvement Framework (Référentiel général d’amélioration de l’accessibilité, RGAA).

Work in progress

The accro-grandest.fr website has been completely redesigned and developed in-house. Accessibility is one of the areas where we are making step-by-step progress: page structure, text readability, contrast, keyboard navigation, alternatives to visual content. We fix problems as they are identified, and this page will be updated to report on our progress.

Some content comes from third-party services whose accessibility we do not control: embedded video and audio players and posts (YouTube, Vimeo, Spotify, Dailymotion, SoundCloud, LinkedIn), the WeTransfer file transfer service used for Tango&Scan applications, and the HelloAsso membership platform. If any of these causes you difficulty, please contact us and we will find another solution.

Technologies used to build the website: HTML5, CSS, JavaScript, SVG.

Feedback and contact

Your feedback helps us improve. If you are unable to access any content or service on this website, or if you notice a problem, please let us know: we will direct you to an accessible alternative or provide the content in another format.

Remedies

This procedure applies in the following case: you have reported to the website manager an accessibility defect that prevents you from accessing content or one of the portal's services, and you have not received a satisfactory response. You may then:

  • write a message to the Défenseur des droits (French Defender of Rights);
  • contact the Défenseur des droits delegate in your region;
  • send a letter by post, free of charge, without a stamp (from France):
    Défenseur des droits
    Libre réponse 71120
    75342 Paris CEDEX 07
  • call 09 69 39 00 00 (price of a local call; +33 9 69 39 00 00 from abroad).